Q: How much do you charge?
A: Our charges are based on the size, type of floors, quantity of furniture to be cleaned or polished, general condition (heavy mildew for instance…), the number of pets and frequency of the service. Our prices are competitive and affordable.
Q: Do you have references?
A: Yes, references are available upon request.
Q: Are you insured?
A: Yes. We want you to have complete peace of mind while we are in your home or business. We are Insured and Bonded.
Q: Do you bring the cleaning supplies and equipment?
A: We provide high quality products and equipment.
Q: What if I have pets?
A: That is not a problem, our employees are all pet-friendly. However we recommend keeping them caged while your house is being cleaned.
Q: What days do you work?
A: We try to schedule your appointment to best accommodate your schedule during the week. We are available by phone Monday – Friday at 8:00 am – 6:00 pm.
Q: How do I make my payment?
A: Your payment is due at the time of service. We accept cash, check, or credit cards (call hour office to setup your account)
Q: What kind of guarantee do you offer?
A: We think our services will not only meet but exceed your expectations but we also know that when dealing with many different people, we cannot make everyone happy. If we clean your home and you are not 100% satisfied, please call our office by 11am the following business day and we will discuss the […]
Q: What hours do you clean? Can I choose the day of my cleaning?
A: Our office hours are Monday-Friday 8:00 a.m. to 6:00 p.m. We clean between the hours of 7:30 a.m. to 4:30 p.m. We try our best to accommodate your preference in days. We do not promise or guarantee a cleaning time on your specific cleaning day. Since we do not set cleaning time limits, and […]
Q: Do I need to sign a contract?
A: No. You may cancel service at any time. Two business days notice are required for any cancellations or change to currently scheduled cleanings. Notice of any cancelation or change to your cleaning schedule must be made by calling our office. Never provide a note or tell the cleaning staff about changes to your cleaning […]
